XIOR Student Housing has already been reprimanded hundreds of times by the rent commission for excessive service charges. Students also often pay too much at other large housing providers, NOSop3 observes.
A landlord should not make a profit on the cost of cleaning, garden maintenance or a caretaker. Yet this does happen, reports NOSop3.
The broadcaster searched through all 5,595 rulings by the rent assessment committee on service costs from the past five years. In these, tenants were proven right 3,812 times (68 per cent). Some companies were told by the rent assessment committee dozens of times that they were charging too high service charges.
‘Mistake’
XIOR Student Housing even lost more than four hundred cases. To NOSop3, the company says this was due to a “mistake”. The company has to substantiate the actual service costs in each case with invoices, but the rent assessment committee is said to be not always quick enough to do that. XIOR rents out thousands of student rooms in 15 Dutch cities.
In the lost cases, landlords were overcharging service costs by an average of 743 euros a year, NOSop3 calculated based on the rulings.
HOP, Olmo Linthorst
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